{"id":4562,"date":"2026-05-20T04:22:17","date_gmt":"2026-05-20T01:22:17","guid":{"rendered":"https:\/\/roseair.com.tr\/?page_id=4562"},"modified":"2026-05-20T04:26:18","modified_gmt":"2026-05-20T01:26:18","slug":"iptal-ve-iade-kosullari","status":"publish","type":"page","link":"https:\/\/roseair.com.tr\/en\/iptal-ve-iade-kosullari\/","title":{"rendered":"\u0130ptal ve \u0130ade Ko\u015fullar\u0131"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4562\" class=\"elementor elementor-4562\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c9e090 e-flex e-con-boxed e-con e-parent\" data-id=\"2c9e090\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-63b9f9c e-con-full e-flex e-con e-child\" data-id=\"63b9f9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2349be8 elementor-widget elementor-widget-heading\" data-id=\"2349be8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0130ptal ve \u0130ade<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6dc705f e-con-full e-flex e-con e-child\" data-id=\"6dc705f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-567dec5 elementor-widget elementor-widget-heading\" data-id=\"567dec5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0130PTAL VE \u0130ADE KO\u015eULLAR<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e474e22 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"e474e22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Bu sayfa en son 20.05.2026 tarihinde d\u00fczenlenmi\u015ftir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3862826 e-flex e-con-boxed e-con e-parent\" data-id=\"3862826\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-deee944 e-con-full e-flex e-con e-child\" data-id=\"deee944\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc3724 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"1fc3724\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>1. Taraflar<\/h3><p>\u0130\u015fbu \u0130ptal ve \u0130ade Ko\u015fullar\u0131, Rose Air (\u201c\u015eirket\u201d) ile internet sitesi \u00fczerinden al\u0131\u015fveri\u015f yapan m\u00fc\u015fteri (\u201cAl\u0131c\u0131\u201d) aras\u0131nda ge\u00e7erlidir.<\/p><h3>2. Konu<\/h3><p>Bu s\u00f6zle\u015fme, Al\u0131c\u0131\u2019n\u0131n internet sitesi \u00fczerinden sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcnlerin iptal, iade, de\u011fi\u015fim ve cayma hakk\u0131na ili\u015fkin \u015fartlar\u0131 d\u00fczenlemektedir.<\/p><h3>3. Sipari\u015f \u0130ptali<\/h3><p>Al\u0131c\u0131, sipari\u015fini \u00fcr\u00fcn kargoya verilmeden \u00f6nce iptal edebilir.<br \/>Sipari\u015f iptal talepleri m\u00fc\u015fteri hizmetleri veya e-posta arac\u0131l\u0131\u011f\u0131yla iletilmelidir.<br \/>Kargoya verilmi\u015f sipari\u015flerde iptal i\u015flemi yap\u0131lamamakta olup, iade prosed\u00fcr\u00fc uygulanmaktad\u0131r.<\/p><h3>4. Cayma Hakk\u0131<\/h3><p>Al\u0131c\u0131, mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi kapsam\u0131nda, \u00fcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131 tarihten itibaren 14 (on d\u00f6rt) g\u00fcn i\u00e7erisinde herhangi bir gerek\u00e7e g\u00f6stermeksizin cayma hakk\u0131n\u0131 kullanabilir.<br \/>Cayma hakk\u0131n\u0131n kullan\u0131labilmesi i\u00e7in \u00fcr\u00fcn\u00fcn kullan\u0131lmam\u0131\u015f, zarar g\u00f6rmemi\u015f ve tekrar sat\u0131\u015fa uygun durumda olmas\u0131 gerekmektedir.<br \/>\u00dcr\u00fcn\u00fcn t\u00fcm aksesuarlar\u0131, ambalaj\u0131, garanti belgesi, fatura ve varsa hediyeleri ile birlikte eksiksiz olarak g\u00f6nderilmesi zorunludur.<\/p><h3>5. \u0130ade \u015eartlar\u0131<\/h3><p>A\u015fa\u011f\u0131daki durumlarda iade kabul edilmemektedir:<\/p><p>Montaj\u0131 yap\u0131lm\u0131\u015f klima ve iklimlendirme \u00fcr\u00fcnleri<br \/>Kullan\u0131lm\u0131\u015f veya hasar g\u00f6rm\u00fc\u015f \u00fcr\u00fcnler<br \/>Orijinal ambalaj\u0131 zarar g\u00f6rm\u00fc\u015f \u00fcr\u00fcnler<br \/>Kullan\u0131c\u0131 hatas\u0131 sonucu zarar g\u00f6ren \u00fcr\u00fcnler<br \/>Hijyen a\u00e7\u0131s\u0131ndan tekrar sat\u0131\u015f\u0131 uygun olmayan \u00fcr\u00fcnler<\/p><h3>6. Hasarl\u0131 veya Eksik \u00dcr\u00fcnler<\/h3><p>Kargo teslimat\u0131 s\u0131ras\u0131nda \u00fcr\u00fcn mutlaka kontrol edilmelidir.<br \/>Hasarl\u0131 veya eksik \u00fcr\u00fcn tespit edilmesi halinde kargo g\u00f6revlisine tutanak tutturulmal\u0131d\u0131r.<br \/>Tutanaks\u0131z hasar bildirimlerinde sorumluluk kabul edilmeyebilir.<\/p><h3>7. \u0130ade S\u00fcreci<\/h3><p>\u0130ade talebi onayland\u0131ktan sonra \u00fcr\u00fcn, bildirilen kargo adresine g\u00f6nderilmelidir.<br \/>\u00dcr\u00fcn inceleme s\u00fcreci tamamland\u0131ktan sonra uygun bulunan iadelerin bedeli, \u00f6deme yap\u0131lan y\u00f6ntem ile Al\u0131c\u0131\u2019ya iade edilir.<br \/>Banka ve \u00f6deme kurulu\u015flar\u0131ndan kaynaklanan gecikmelerden \u015eirket sorumlu de\u011fildir.<\/p><h3>8. Kargo \u00dccretleri<\/h3><p>Ay\u0131pl\u0131 veya hatal\u0131 g\u00f6nderilen \u00fcr\u00fcnlerde kargo \u00fccreti \u015eirket taraf\u0131ndan kar\u015f\u0131lan\u0131r.<br \/>Cayma hakk\u0131 kapsam\u0131nda yap\u0131lan iadelerde kargo \u00fccreti Al\u0131c\u0131\u2019ya ait olabilir.<\/p><h3>9. Teknik Servis ve Montaj \u00dcr\u00fcnleri<\/h3><p>Klima ve benzeri teknik montaj gerektiren \u00fcr\u00fcnlerde:<\/p><p>Yetkisiz ki\u015filer taraf\u0131ndan yap\u0131lan montajlar garanti kapsam\u0131 d\u0131\u015f\u0131nda de\u011ferlendirilebilir.<br \/>Montaj\u0131 tamamlanan \u00fcr\u00fcnlerde iade i\u015flemleri, ilgili mevzuat kapsam\u0131nda teknik incelemeye tabi tutulur.<\/p><h3>10. \u0130leti\u015fim Bilgileri<\/h3><p>\u0130ptal ve iade i\u015flemleri i\u00e7in a\u015fa\u011f\u0131daki ileti\u015fim kanallar\u0131 kullan\u0131labilir:<\/p><p>Firma \u00dcnvan\u0131: <a href=\"https:\/\/roseair.com.tr\/en\/\">Rose Air Klima<\/a><br \/>E-posta: <a href=\"mailto:info@roseair.com.tr\">info@roseair.com.tr<\/a><br \/>Phone: <a href=\"tel:4444184\">444 4 184<\/a><br \/>Adres: Ankara, T\u00fcrkiye<\/p><h3>11. Y\u00fcr\u00fcrl\u00fck<\/h3><p>Al\u0131c\u0131, internet sitesi \u00fczerinden sipari\u015f verdi\u011finde i\u015fbu \u0130ptal ve \u0130ade Ko\u015fullar\u0131\u2019n\u0131 okudu\u011funu, anlad\u0131\u011f\u0131n\u0131 ve kabul etti\u011fini beyan etmi\u015f say\u0131l\u0131r.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0130ptal ve \u0130ade \u0130PTAL VE \u0130ADE KO\u015eULLAR Bu sayfa en son 20.05.2026 tarihinde d\u00fczenlenmi\u015ftir. 1. Taraflar \u0130\u015fbu \u0130ptal ve \u0130ade Ko\u015fullar\u0131, Rose Air (\u201c\u015eirket\u201d) ile internet sitesi \u00fczerinden al\u0131\u015fveri\u015f yapan m\u00fc\u015fteri (\u201cAl\u0131c\u0131\u201d) aras\u0131nda ge\u00e7erlidir. 2. Konu Bu s\u00f6zle\u015fme, Al\u0131c\u0131\u2019n\u0131n internet sitesi \u00fczerinden sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcnlerin iptal, iade, de\u011fi\u015fim ve cayma hakk\u0131na ili\u015fkin \u015fartlar\u0131 d\u00fczenlemektedir. 3. &hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4562","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/roseair.com.tr\/en\/wp-json\/wp\/v2\/pages\/4562","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/roseair.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/roseair.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/roseair.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/roseair.com.tr\/en\/wp-json\/wp\/v2\/comments?post=4562"}],"version-history":[{"count":4,"href":"https:\/\/roseair.com.tr\/en\/wp-json\/wp\/v2\/pages\/4562\/revisions"}],"predecessor-version":[{"id":4566,"href":"https:\/\/roseair.com.tr\/en\/wp-json\/wp\/v2\/pages\/4562\/revisions\/4566"}],"wp:attachment":[{"href":"https:\/\/roseair.com.tr\/en\/wp-json\/wp\/v2\/media?parent=4562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}