This distance sales contract between seller and buyer with the following information, relating to the sale of products or services in an electronic environment that are performed for the purpose of determining the rights and obligations of the parties organized.

This Agreement and the Law No. 6502 on the protection of consumers in accordance with the regulations on distance contracts and shall become effective when approved electronically by the buyer is not prepared.

Parties

Vendor Information

Commercial title: SM ISITMA SOĞUTMA İTH İHR TİC LTD. ŞTİ.

IRS / tax ID number: 7721698801 SEGMENLER

Address: Hilal Mah 677 Cad No:20A Çankaya Ankara

Phone: 0 (312) 440 52 59 pm

E-mail: info@roseair.com.tr

Mersis No: 0772169880100001

Recipient Information

Name / title: CONSUMER

The recipient, by accepting this agreement, subject to the order of the product/service cost and, if applicable, agrees that it is under the obligation to pay additional costs.

Scope and subject matter of the contract

Of this contract by the purchaser to the vendor's website or ordered through an electronic platform, selling a product or service, delivery and regulates the terms of use.

The basic characteristics of the buyer before ordering the product or service, price, payment and delivery information, you are indicating that you agree to these terms, and that they are informed about.

Prices listed prices are including sales tax and shipping costs shall be borne by the buyer unless otherwise stated.

Order and payment terms

The buyer has approved the order electronically once payment is deemed to have accepted the obligation.

Payment methods bank transfer, credit card or alternative payment systems can be accomplished.

Orders that are not complete will not be processed and payments, the seller reserves the right to cancel the order.

Upon approval of your order, specified in the recipient's e-mail address will be forwarded to the order confirmation.

Delivery and shipping terms

Orders, not to exceed 30 days, the recipient is sent to the specified delivery address.

Until the order is shipped, the buyer has the right to cancel the stage.

Should check that the product during delivery by the shipping company are complete and undamaged.

Product with damaged or missing and should be kept with the minutes of delivery of the seller in the shortest possible time should be contacted.

Important note: the buyer delays or delivery problems that may occur due to the wrong address or incomplete information agrees that the seller is not responsible for.

The right of withdrawal and refund policies

Within 14 days from the date of receipt of the product to buyer may use the right to withdraw without giving any reasons.

To be valid, the right of withdrawal, the product in its original packaging, and unused, must be complete.

Invoice to process a return and, if applicable, should be sent together with all accessories.

Shipping costs for returns will be borne by the seller.

Refunds will be made under the right of withdrawal after reaching the product to the seller by payment method will be refunded within 10 business days.

Important note: the purchases of services, to provide services if it is started with the approval of the purchaser, the right of withdrawal is not available.

The Right Of Withdrawal Does Not Apply To Situations Where

The right to cancel cannot be used on the following products and services:

Tailor-made or customized products.

That cannot be resold for hygiene reasons underwear, cosmetics, personal care products.

Digital content, e-books, software programs and online services.

Close to the expiration date or fast-perishable products.

Product replacement and refund policies

BUYER replacement of the product within 14 days of receipt demand can be found.

Defective or incorrectly shipped items the shipping costs belong to the seller of the change.

Product variations, depending on availability, will be made with the same model or a similar product.

Important note: custom-made or non-stock Special Order has the right to change products.

Delivery delays and force majeure

Natural disasters, war, pandemic, strikes, such as you might experience delays due to force majeure, the delivery time.

In such cases, the buyer may cancel the order or delayed delivery be made as request.

In case of cancellation of the order, payment to the buyer within 14 days will be returned.

Applicable law and competent court

In case of disputes, which may arise from this contract the consumer arbitration committees and consumer courts at the location of the receiver shall be competent.

In the resolution of any conflict in relation to the contract shall apply the laws of the Republic of Turkey.

The Entry Into Force Of The Convention

RECEIVER in an electronic environment with his shopping has read this agreement, understands it, and you are indicating that you agree to all terms.

RECIPIENT contact information:

RECIPIENT Phone:

BUYER e-mail:

An e-commerce site, to use an example of the distance sales contract, is one of the most important steps to fulfill legal requirements, and increase customer confidence. E-commerce is an example of the distance sales contract, order and delivery processes by regulating the right to withdraw from the conditions protects the rights of all consumers. Therefore, the sales agreement that you add to your business in a special way by editing your web site is important. If reliable, comprehensive and if you want to create a professional contract, using the above example, you can adapt it to your own circumstances